Introducing Centrelink's robo-public servant

By Noel Towell
Updated January 23 2017 - 1:08pm, first published January 17 2017 - 4:38pm
Centrelink public servants could soon be replaced by 'virtual assistants'.
Centrelink public servants could soon be replaced by 'virtual assistants'.

Public servants could find themselves replaced with robots sooner than anyone expected with Centrelink soon to step up experiments with "virtual" welfare officers manning the agency's shopfronts around Australia.

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