Capital Chemist in Raymond Terrace celebrated its first birthday this month and is inviting customers and the wider community to join the fun and take advantage of some of the fantastic special offers running during February.
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Pharmacist and owner of Capital Chemist, Tim Mizzi relocated to Raymond Terrace in 2017 having spent the previous 5 years in the Central West.
It’s been a positive move and an exciting twelve months getting to know the local community – finding out how he and his team at Capital Chemist can better service their needs.
“I am loving the community spirit here and I’ve settled into life in Raymond Terrace very quickly, everyone has been very welcoming.
“ I love being able to build rapport with our consumers, it’s something everyone here enjoys. Personal engagement is key for us so that we can really look after the best interests of the community,” explains Tim.
Feedback so far has been more than enthusiastic for the happy team at Capital Chemist, as they look to roll out changes that will ensure customers are well looked after.
“We’ve made a few practical changes like widening isles for easier access and ensuring that a pharmacist is always on the floor to speak to anyone needing advice, they are simple changes that can make a big difference to the customer experience,” added Tim.
With 3 pharmacists on site, Tim aims to make sure customers are dealt with in a timely manner, avoiding long waiting times.
“It’s imperative that we assist people quickly, mums with young children or the elderly might want to ask a question without having to wait in a queue,” he adds.
A partnership with Raymond Therapy also means customers can now access physiotherapy services in the pharmacy.
There’s also 2 beauty therapists available, an extensive range of vitamins and minerals, weight loss counselling, management and goal setting available.
With more services in the pipeline, Tim is looking forward to the next twelve months and says having the team at his side will be key to the continued success of the pharmacy.
“I am so very proud of the team that we have here, they are all so passionate and positive.
“Everyone comes to work with a smile on their face and genuinely enjoys the work we do, the customers we engage with and working alongside one another,” Says Tim.
Capital Chemist will be sharing a slice of birthday cake with customers throughout the week and have a number of giveaways and special promotions on offer until the end of February, so head along and join in the celebrations.
