Residents and rate payers invited to take part in 2018 Community Satisfaction Survey

It’s that time of year when residents get to rate their council on how it is performing, on more than just roads, rates and rubbish.

Port Stephens Council has launched its 2018 Community Satisfaction Survey and has invited people to have their say.

The annual survey provides residents with an opportunity to give valuable feedback on Council’s performance across a range of areas, including maintenance, facilities, consultation, communication and much more.

General Manager Wayne Wallis urged people to complete the survey.

“Port Stephens Council is committed to continuously improving its performance and service delivery for our community,” Mr Wallis said.

“Our annual Community Satisfaction Survey is a great way for residents to let us know how we’re travelling across the range of services council provides to the community and where there are opportunities for improvement,” he said.

“The feedback we receive will be used to make improvements across council to ensure that we continue to provide high quality services that meet the needs of our community.

“I’d encourage everyone to take this opportunity to have their say.”

The survey is open until 5pm, June 8, with the results proposed to be published on council’s website in August.

Surveys can be completed:

  • Online at;
  • In person at Council’s Administration Building in Raymond Terrace, Raymond Terrace Library or Tomaree Library; or
  • Request a paper copy and a reply-paid envelope be sent to you by contacting Council on 4988 0255.