Australia Post extends hours for busy Christmas period

Australia Post will extend its retail hours at more than 190 post offices across NSW in the lead up to Christmas.

The changes will take effect from November 28 with Australia Post General Manager Post Office Network David McNamara saying extended trading hours give customers more choice and convenience ahead of Christmas and the pre-Christmas sales events.

'TIS THE SEASON: Australia Post expects to be busier than ever this Christmas.

'TIS THE SEASON: Australia Post expects to be busier than ever this Christmas.

"This is traditionally our busiest time of year, but we have seen sustained growth over the last seven months compared to our 2019 pre-Christmas peak period," Mr McNamara said.

"With more households shopping online than ever before, we expect this Christmas season to be record-breaking.

"Many of our Post Offices have extended their opening times to provide our customers greater flexibility with their sending and receiving in the lead up to the big day.

"Our exciting new range of products available in-store also helps people to spread the merry this Christmas with some fantastic gift ideas."

Mr McNamara said customers were encouraged to send their presents as early as they can, so their letters and parcels have the best chance of arriving in time for Christmas.

"For delivery within Australia, presents are recommended to be sent no later than Saturday 12 December for Parcel Post, and Saturday 19 December for Express Post.

"Items sent after these dates will still be delivered as quickly as possible, but it will be difficult to get them to their destinations by Christmas."

Along with extended trading hours, Australia Post continues to manage the impacts of COVID-19 and more parcels than ever before by utilising additional parcel processing facilities, chartering extra freighter flights and hiring 5000 extra people to help deliver across the country.

Extended trading hours vary according to each outlet and will continue until Wednesday 23 December. To check a specific Post Office's trading times, visit auspost.com.au/locate and for more information on sending with Australia Post this Christmas visit auspost.com.au/christmas.