Online marketplace Gumtree is a popular site for those looking to buy and sell goods.
With thousands of people visiting the site each day, it is also a popular target for scammers looking to prey on unsuspecting buyers and sellers.
Gumtree's head of marketing, Amanda Behre has offered some tips to ensure you don't become a victim to fraudsters.
The safety and security of our community is our main priority at Gumtree. While more than 99 per cent of trading experiences are safe on Gumtree, it is important to remain vigilant and understand the warning signs of a scam so you can protect yourself when trading online.
Before buying items online, we always recommend users follow these three simple steps to keep themselves and their money safe:
1. Be aware. If it looks too good to be true, it usually is. Always maintain a vigilant, critical eye over your online interactions with buyers and sellers. Some common scams to look out for are:
You can find a list of common scams to watch out for on the Gumtree site here.
2. Know who you're trading with. When face-to-face trading isn't an option, it is essential to do a background check on the person you're trading with online to ensure they are legitimate. This can be done in a number of ways:
Related reading: Scammers targeting JobKeeper applicants
3. Pay Securely. To pay securely and protect yourself from the risk of financial scams, we always advise our community trading to pay in person with cash, whilst adhering to COVID restrictions and safety tips, or through the PayPal app in person when buying or selling an item on any online marketplace.
For further information on tips for trading, visit our Help Page or contact Gumtree Customer
Service via the 24/7 live chat.
For additional advice on avoiding scams, visit Scamwatch.gov.au
Amanda Behre is the head of marketing at Gumtree
Have you been a victim of a recent scam? Australian Community Media is interested in publishing first-hand accounts from those who have been taken advantage of by unscrupulous operators. If you're interested in sharing your story as a warning to others, contact Anna Wolf at firstname.lastname@example.org.
Sign up for our newsletter to stay up to date.